top of page
  • Writer's pictureJennifer Heppell

When is the Best Time to Send Emails?

Is your inbox a swirling vortex of unread emails? Do yours ever feel the same? The truth is, most emails disappear faster than a free donut at the office. But what if you could transform yours from inbox oblivion to engagement gold?

The secret weapon? Finding the best time to send emails! In this post, we'll crack the code on when to hit "send" for maximum impact.

Best time to send Emails

Factors to Consider When Choosing the Best Time to Send Emails

Target Audience

B2B (Business-to-Business) emails target decision-makers and professionals within other companies.  These emails capitalise on times when recipients are most likely to be receptive and available.  By reaching them during peak business hours,  we increase the chances of our emails getting opened, read, and acted upon.

  • Best Time to Send B2B Emails: Aim for mid-morning, between 8 AM and 12 PM, when recipients are likely checking their inboxes and before the lunch rush.

  • Best Day to Send B2B Emails: Wednesdays and Thursdays tend to see the highest open and reply rates compared to other weekdays.

  • Least Effective Day to Send B2B Emails: Avoid Mondays, as open and reply rates are typically lower due to people catching up after the weekend.

B2C (Business-to-Consumer) emails target individual consumers. Unlike B2B emails, the best timing hinges on reaching people during their personal time.

  • Best Time to Send B2C Emails: Industry statistics suggest that B2C emails are best sent towards the end of the working day or early evening. This allows people to open them at work at a less busy time, and it also places the email at the top of the Inbox for the commute home. The email stays at the top of the Inbox between 7 PM and 9 PM at night when many people open emails as part of their wind down at the end of the day.

  • Best Day to Send B2C Emails: According to a survey, the best days to send marketing emails for the highest engagement are Tuesday (27%), followed by Monday (19%), and Thursday (17%).

  • Least Effective Day to Send B2C Emails: Sunday was rated as the least effective email send day for B2C marketers.

Audience Demographics

Knowing your audience’s demographics is crucial when determining the best time to send your emails. The preferences of different age groups can greatly affect when they are most likely to check their email.

  • Working professionals often check their emails early in the morning or during lunch breaks, suggesting that mid-morning to early afternoon could be optimal sending times.

  • Younger demographics might check their emails later in the day or even at night, aligning with their social habits and schedules.

  • Older demographics may prefer mornings, as they might be early risers and check their emails as part of their morning routine.

Age isn't the only thing to consider. When emailing across time zones, target your message for peak hours in each recipient's location. If you're reaching a specific region, align the send time with their local work habits. Understanding your audience's location and routines is crucial for email effectiveness.

Frequency of Emails

Finding the right email frequency is like balancing on a tightrope. Send too few, and you'll lose engagement. Send too many, and subscribers will unsubscribe. Studies suggest at least one email a week, but experiment to find your sweet spot. Monitor open rates and unsubscribes – start with one email per week and adjust based on results.

The key is consistency, but with respect for your audience's inbox. Email automation can help here, allowing for personalised content without overwhelming them. Here's a simple plan: welcome email upon signup, 2-3 emails in the first month, then 1-2 emails per week. Remember, personalization is key. Use subscriber behaviour and preferences to adjust frequency, and always provide value. Analyse results and tweak your frequency as needed.

Importance of Choosing the Best Time to Send Emails

Catch People When They're Receptive

We all have routines, and email checking habits are no exception. By sending emails when your target audience is most likely to be checking their inboxes – whether it's during their morning commute, lunch break, or winding down for the day – you significantly increase the chance your message will be seen right away.

Studies by HubSpot show peak open rates for marketing emails occur between 9 AM - 3 PM, with several sources pointing to 11 AM as a consistent favourite. While Tidio suggests early mornings (3-7 AM) or evenings (8 PM - midnight) might work for specific audiences. This "prime time" window maximises the likelihood they'll be receptive to your message, whether it's a marketing offer, a project update, or a friendly reminder.

Send emails when people are receptive.

Boost Engagement and Click-Through Rates

Timing goes beyond just getting your email opened. Choosing the best time to send emails can also lead to higher engagement and click-through rates. Imagine sending an email about a flash sale at 2 am – chances are, most people won't be awake to see it, let alone take advantage of the offer. However, sending that same email during peak shopping hours (perhaps in the evening) increases the possibility of them clicking through to your website and making a purchase.

Reduce Unsubscribes and Maintain Sender Reputation

Nobody enjoys feeling bombarded. If you send emails too frequently or at inconvenient times, you risk annoying your recipients and prompting them to unsubscribe. This not only hurts your list growth but can also damage your sender reputation, making it harder for your future emails to even reach inboxes. Sending emails at well-timed intervals shows respect for your audience's time and helps maintain a positive sender reputation – a crucial factor for email deliverability.

Final Thought

While there's no one-size-fits-all answer, understanding your audience and a few key factors can transform your "Best Time to Send Emails" strategy from a guessing game to a strategic advantage. By tailoring your sends for B2B or B2C audiences, considering demographics, and respecting inboxes with optimal frequency, you'll increase the chances of your emails landing in the sweet spot – when recipients are most receptive. Remember, timing is just one piece of the puzzle. Combine these insights with A/B testing and analytics to refine your strategy and ensure your emails consistently hit the inbox bullseye, driving engagement and achieving your communication goals.

Ready to take your email marketing to the next level? Starchelle Communication is here to help! We're experts in crafting targeted email campaigns that resonate with your audience and deliver results. Contact us today to discuss your email marketing needs and unlock the full potential of this powerful communication tool.



bottom of page